TeamViewer
  
TeamViewer
TeamViewer is the market leading remote support solution which helps you to support, assist, interact, and collaborate with people, wherever they are with remote access and support technology that will drive your business forward. The TeamViewer tool makes it possible to work as if you were in the same room, while saving you time and minimizing costs.
 
Work securely, productively, and seamlessly with:
  • Intuitive Desktop UI: initiate remote connections from any window in the TeamViewer desktop application. We put your business at your fingertips so you can get more work done with fewer clicks
  • Instant Log-in: managing multiple devices is hassle-free with our solution. Get instant access to your fleet by logging in quickly thanks to secure caching
  • Improved QuickSupport Experience: give customers, clients, and co-workers a seamless remote support experience with our intuitive user interface and integrated in-app onboarding process
  • User and Device Management: manage devices with policy-based settings, even when they are offline, or enable secure access controls to connect to devices without the need for a password

Security goes beyond just a solution. It’s a strategy we put at the heart of your business. We generate a session password that changes with every software update, providing additional security against unauthorized access to your remote systems. 
 
TeamViewer offers multi-layered security, including: 
  • Improved User Permission Control: secure your company’s accounts. Limit profile data editing privileges to your company administrator with the option to grant users the permission to change their password
  • Two-Factor Authentication: combined access control, whitelisting, and two-factor authentication and helps businesses to be PCI ready, making TeamViewer the safest option
  • HIPAA Compliance: deliver the level of security and privacy necessary for organizations to remain HIPAA and HiTech compliant with all remote support features.
  • ISO 9001:2008 Quality Certification: solution is a certified quality management system, according to ISO 9001. Every aspect of quality management system meets or exceeds internationally accepted standards
TeamViewer breaks through barriers with remote support. Globally dispersed teams, customers in different countries, devices in different locations: they all have different requirements, at different times, and you can’t always be together. But you can stay connected, even when devices are unattended. 
 
Remote support solution helps businesses to break down boundaries with:
 
Hardware Acceleration: boost TeamViewer’s remote control performance, while reducing the load on your CPU. Get more speed out of your hardware and all the devices you support 
Extended Remote Device Dashboard: save even more time getting the information you need about a device during a remote connection with a visual display of uptime, serial numbers, and the health of the hard drives 
Faster File Transfers: thought your file transfers were already fast? TeamViewer now lets you transfer files up to 20 times faster, with transfer speeds up to 200 Mb/s
 
 
Take control of your devices with:
  • Essential Asset Management: quickly find and take action on devices that meet your task’s requirements, without spending time remoting into every device you manage. Critical maintenance is now more efficient
  • Silent Host Rollout: with a single click, you can quickly roll out TeamViewer to thousands of your devices simultaneously and take control. Resolve issues, help customers, and maintain uptime
  • TeamViewer Policy Assignment: easily check that the right settings are applied to the right devices. Improve your central control and device management, without leaving your desk
Solution support mobile devices with:
  • Screen sharing SDK: use your mobile device (Android, iOS, Windows) to connect to other mobile devices. Remotely control or screen share into other mobile devices, as well as iOS apps
  • Special Keys: apply special key combinations to remote devices, even if you’re using a completely different operating system such as on a mobile device
  • Samsung Android Enhancements: improve support for Samsung Android devices by taking advantage of the simplicity and power of our core Android apps that use the Samsung KNOX API
  • Multi-OS Compatibility: TeamViewer runs on a broad spectrum of operating systems ranging from state-of-the-art system software to older operating systems
  • iOS Screen Sharing: deliver much more efficient remote support to iOS devices. With TeamViewer, you can provide faster, more accurate troubleshooting
Six reasons for customers to choose TeamViewer:
  • Quickly reconnect to previously accessed devices, see recent group on your Computers & Contacts list
  • New UI for file transfers: flexible job queuing and mid-transfer file browsing
  • Enhanced remote control performance with GPU for hardware accelerated image processing
  • Streamline customer support, automatically assign new service cases from custom modules to a preset first assignee*
  • Expand IT service coverage with full mobile remote control support for Motorola devices running Android 7.1.1 and above*
  • Deliver always-on support, conserve battery and data usage of Android smartphones and tablets with one-click connections*
*For premium licenses and above only.
If you need any additional information regarding TeamViewer solutions, please, write at teamviewer@bakotech.com