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TeamViewer Tensor is a new enterprise SaaS platform for secure remote access, support, control and collaboration. Built on TeamViewer’s industry-leading infrastructure and software, TeamViewer Tensor caters to the distinct regulatory environment and specific requirements of large corporations for connecting their global workforce.
The platform introduces a set of new enterprise-class functionalities including comprehensive reporting logs, advanced authentication management as well as mass deployment capabilities.
A cloud-based offering, TeamViewer Tensor taps into rising enterprise demand for SaaS solutions that feature maximum security and greater flexibility compared to on-premises server installations.
The platform leverages TeamViewer’s global access network of more than 1000+ routers to offer swift performance and large-scale deployments that can be up and running in minutes with zero hardware costs. Its out-of-the-box functionality and device agnostic, cross-platform compatibility brings a superior user and admin experience to securely connect anything, anywhere, anytime.
Key capabilities of TeamViewer Tensor:
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Security
Teamviewer Tensor works with Identity providers using SAML 2.0 to better manage, centralize, secure and control account logins (e.g. ADFS, Azure Okta and OneLogin). It offers Single-Sign-On (SSO) for more efficient user authentication and leverages corporate policies from central user management as defined with the identity provider (e.g. password policies, smart-card authentication, YubiKey). Any user change (e.g. deactivation) is updated without requiring additional input. -
Auditability
Comprehensive logging is used to support audit trails as well as optional documentation of internal and external compliance processes. TeamViewer Tensor allows companies to opt in and out any time to collect a log of all relevant actions (who, what, when, where) during remote control sessions and for activities performed at the management console level with reports only visible to authorised users. -
Scalability
TeamViewer Tensor can easily be scaled to a large number of devices (Windows and Mac) using standard software deployment solutions. End users are not disturbed, with minimal input required by administrators and the service can be up and running within minutes. -
Manageability
As a device agnostic platform, TeamViewer Tensor connects PC to PC, mobile to PC, PC to mobile, and even mobile to mobile running on Windows, macOS, Linux, Chrome OS, iOS, Android, Universal Windows Platform and BlackBerry. -
Integration
TeamViewer Tensor can be easily integrated with many of the platforms commonly used within large organizations. It integrates with Microsoft Intune, Dynamics 365 and Active Directory, MobileIron, Amazon WorkSpaces, Zendesk, ServiceNow, Atlassian Jira, Freshworks, Freshdesk, IBM MaaS360, Salesforce, Ninja and more.
If you need any additional information regarding TeamViewer solutions, please, write at teamviewer@bakotech.com.
